Privacy Policy
How I collect, use, and protect your information.
Last updated: January 2026
This privacy policy explains how Colourjam ("I", "me", "my") collects, uses, and protects your personal information when you visit my website or use my services.
Who I Am
Colourjam is a web design and development business based in Moray, Scotland, operated by Chris Thornton. My website address is: https://colourjam.com
Information I Collect
Information you provide directly
When you contact me through my website or email, I may collect:
- Your name
- Email address
- Phone number (if provided)
- Business name and details
- Any other information you choose to share in your message
Information collected automatically
When you visit my website, I may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website (how you found me)
- Date and time of your visit
How I Use Your Information
I use the information I collect to:
- Respond to your enquiries and provide quotes
- Deliver the services you've requested
- Send project updates and invoices
- Improve my website and services
- Understand how visitors use my website
- Comply with legal obligations
I will never sell your personal information to third parties or use it for purposes other than those described here without your consent.
Cookies
My website uses cookies to improve your experience. Cookies are small text files stored on your device that help me understand how you use my website.
Essential cookies
These are necessary for the website to function properly and cannot be disabled.
Analytics cookies
I use Google Analytics to understand how visitors interact with my website. This helps me improve the site and provide better content. Google Analytics uses cookies to collect anonymous information about your visit, including:
- Pages viewed
- Time spent on the site
- How you arrived at the site
- Your general geographic location (country/city level)
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Data Storage and Security
Your information is stored securely and I take reasonable measures to protect it from unauthorised access, disclosure, or destruction. This includes:
- Secure, encrypted connections (HTTPS) on my website
- Password-protected systems and databases
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
Contact form submissions may be stored in a secure database and/or sent via email. Project files and communications are stored securely for the duration of our working relationship and a reasonable period thereafter.
Data Retention
I retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
- Enquiries: 2 years after our last contact
- Client data: 7 years after project completion (for legal and accounting purposes)
- Analytics data: 26 months (Google Analytics default)
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access: Request a copy of the personal data I hold about you
- Rectification: Ask me to correct any inaccurate or incomplete data
- Erasure: Request that I delete your personal data
- Restriction: Ask me to limit how I use your data
- Portability: Request your data in a portable format
- Objection: Object to my use of your data for certain purposes
To exercise any of these rights, please contact me using the details below.
Third-Party Services
My website and services may use the following third-party services that have their own privacy policies:
- Google Analytics: Website analytics – Privacy Policy
- Hosting provider: Website hosting and email services
I recommend reviewing the privacy policies of any third-party services you interact with.
Links to Other Websites
My website may contain links to external websites. I am not responsible for the privacy practices or content of these sites. I encourage you to read the privacy policies of any external sites you visit.
Children's Privacy
My services are not directed at children under 16. I do not knowingly collect personal information from children. If you believe I have inadvertently collected such information, please contact me so I can delete it.
Changes to This Policy
I may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. I encourage you to review this policy periodically.
Contact Me
If you have any questions about this privacy policy or how I handle your data, please contact me:
- Email: chris@colourjam.com
- Phone: 07752 242215
- Address: Moray, Scotland
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled inappropriately: ico.org.uk